Tips To Go

The Good Work Plan

The Good Work Plan

Changes that came into force on 6 April 2020 1. Written Statement of Terms  From 6 April 2020, all staff (employees and workers) will be entitled to a written statement of terms on or before the first day of employment. 2. Calculating Holiday Pay  The...

Keeping it in perspective!

Keeping it in perspective!

Every day we are bombarded with new information and making sense of it all can be challenging  We struggle with information overload To help process all the data and information we receive, we rely on mental short-cuts and a selective focus. This usually serves us...

Managing Performance Matters

Managing Performance Matters

5 Top Tips for getting to the heart of the matter Introduction Begin the conversation by explaining the purpose of the meeting  Set out the structure of the meeting Agree the groundrules for the meeting Adopt a calm and professional mannerReassure the employee about...

Resilience

Resilience

Resilience is an important personal attribute that can have a wide-ranging influence on your wellbeing and performance at work.  What is resilience?Resilience has been described as the “ability to succeed, to live, and to develop in a positive way . . . despite the...

Handling difficult conversations?

Handling difficult conversations?

People perceive things differently and it’s important to acknowledge this. The other person needs to know how you feel, about having the conversation and about what you want to achieve. So; Talk about the impact this situation has had on you (and others) Ask how they...

Active Listening

Active Listening

Active listening builds relationships, sorts out problems, creates deeper understanding and resolves conflict.Listening well builds TRUST and makes people feel SAFE. Active listening requires you to be patient and to; Concentrate Keep an open mindSeek to...